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Manager FHE Equipment Logistics - 35427 in Memphis, TN at Follett

Date Posted: 3/21/2019

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Overview

Will operate hot swap warehouse located within the Memphis location. Will be responsible for handling of approximately $3 million worth of hardware equipment annually. Will ensure that equipment is utilized at maximum efficiency and will actively look for ways to save money on equipment costs. Will ship equipment on regular and emergency basis as needed. The FHE Equipment Logistics Manager will have a strong understanding of how to secure high value items, maintain accurate inventory records along with a strong understanding of PCI compliance as it relates to the movement of equipment.

Full Control of Equipment Hot Swap Operation:

  • Manages team of 3 people that will be responsible for the imaging/setup/shipment of all workstations/registers/servers and all required peripherals.
  • Maintains accurate inventory of all FMS equipment in Memphis facility
  • Monitors flow of assets in and out of facility for store setup or return and tracks them via asset tag/serial number
  • Works with Corporate Network/Engineering team as needed to troubleshoot issues with imaging or configuration of devices on "the wire"
  • Oversees development of processes that enhance output/delivery of assets on time

Expense Control

  • Works to maintain costs vs. budget
  • Maximizes the efficiency of all assets that are within their responsibility
  • Ensures that asset utilization as a percentage of all assets are achieved
  • Minimizes instances of disposal
  • Maximizes value of items upon disposal
  • Maintains a highly efficient logistics flow through the building
  • Administers payroll judiciously to balance need to move product with urgency vs. overspending, especially during peak times.

Business Liaison

  • Own the day to day relationship between equipment and the field.
  • Manages logistics relationship with carriers to get our equipment shipped safely/securely
  • Manages PCI Compliance dates/statistics to create an accurate representation of asset depreciation based on PCI Support/Acceptance
  • Works closely with FMS Equipment Manager to determine ordering needs/requirements for supply chain
  • Prepare disseminate reporting on operations as required
  • On Call Support Required -- Will receive call/text from manager at Corp office to initiate immediate imaging of servers for replacement in break/fix scenario. Will delegate to local staff for onsite support in Memphis office. Cell phone provided.
  • Any other items that are determined by Follett Management in Corp office.

To apply, please send your resume to


Job Requirements

  • Must have a Bachelor's Degree or equivalent experience.
  • At least 3-5 years of job related experience.
  • Careful about detail and thorough in completing work tasks while maintaining a productive pace;
  • Ability to use critical thinking when making decisions or solving problems;
  • Ability to adapt quickly to change and easily consider new approaches;
  • Show initiative by identifying opportunities and issues, and proactively act and follow through on work activities;
  • Ability to develop and maintain effective working relationships with others;
  • Strong attention to detail;
  • Strong written and verbal communication skills;
  • Strong planning and organization skills.
  • Advanced Computer skills;
  • When necessary, must be able to work nights/weekends


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