Details

Store Internship in North Adams at Follett

Date Posted: 5/3/2018

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    North Adams
  • Job Type:
    Retail
  • Experience:
    Not Specified
  • Date Posted:
    5/3/2018

Job Description


Follett's Retail Management Internship Program provides talented, business-minded college students with a hands-on learning experience for the Spring Semester. Throughout the semester, interns have an opportunity to work alongside Follett's bookstore leaders in a world-class retail environment.

Each week, interns focus on a different aspect of store operations while simultaneously participating in activities and projects that contribute to their professional and personal development. Follett's interns are paid hourly, work Part-Time (15-20 hours per week), receive an employee discount on campus store purchases and must complete pre-employment background check process.

Key Areas of Responsibility:

As a member of the store operations team, you will perform a variety of responsibilities that will include, but are not limited to:


  • Provide support to store leadership team while learning all aspects of store management, including course materials management, associate development, loss prevention, shipping and receiving, merchandising, and customer service.

  • Offer outstanding customer service to internal and external customers.

  • Work effectively in a team environment while demonstrating the ability to work independently.

  • Prepare and present a defined special project to all levels of management.


Job Requirements



  • Currently enrolled at the College/University with an anticipated graduation between May 2017-May 2018.

  • GPA of 3.0/4.0 or above.

  • All majors are welcome to apply; business related curriculum is preferred.

  • Demonstrated leadership skills with the ability to identify and solve problems.

  • Strong computer proficiencies in Microsoft Word, Excel, Outlook and PowerPoint with the ability to efficiently learn new technologies.

  • Excellent customer service acumen.

  • Ability to multi-task in a fast paced environment.

  • Superior verbal and written communication skills.

  • Ability to work as part of a team and independently.

  • Previous retail experience strongly preferred.