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We're constantly striving to be the provider of choice by putting customer satisfaction first, delivering exemplary service and the highest quality products. This philosophy is reflected in the commitment of Follett's associates, who work tirelessly to make Follett a true partner in the educational process by living our core values every day.
We take pride in the fact that for more than 140 years, we have been helping to improve people’s lives by supporting a lifetime of learning and education.
Our dedication to being a leader in the educational field never stops. We're constantly striving to make updates and improve our educational materials and product offerings.
We value customers and recognize associates who demonstrate a passion for exceeding customer expectations and are proactive, approachable and responsive in their relationships with both external and internal customers.
We value innovation and encourage associates to be open-minded, creative, solution-oriented and prudent risk takers.
We value every associate and demonstrate this by communicating openly & honestly, respecting ideas & opinions, supporting learning & growth, recognizing achievements and providing competitive compensation & benefits.
We value teamwork and reward associates who are cooperative, committed to common goals and respectful of their colleagues.
We value accountability and expect associates to be responsible for their actions and to follow through on commitments.
We value integrity and require that all associates be honest, ethical and trustworthy.